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Versatile CRM
PropertySelectorCRM
offers unmatched flexibility and performance with advanced features,
industry-leading technology, and a robust architecture built to
stand the test of time. It integrates seamlessly with
industry-leading Sage Software business management applications, and
also works with applications from other vendors.
PropertySelectorCRM includes:
Sales Force Automation
PropertySelectorCRM puts you in complete control of your sales
pipeline, allowing sales teams to effectively manage, forecast, and
report on all phases of the sales cycle. With PropertySelectorCRM,
you can easily manage and analyse all current and historical account
details and activities, manage multiple accounts and opportunities,
and automatically distribute leads to negotiators across your
organisation. Point-and-click reporting and graphs offer sales
teams access to real-time data, for on-the-spot analysis and
evaluation. By analysing the information available, you can recruit
new vendors and buyers using the most up-to-date information.
Communications Tracking
PropertySelectorCRM provides a single source of customer information
so all your communications activity with a client or buyer is
recorded in one place to help you better manage your sales and
service efforts and make sound decisions based on the needs of your
clients and prospective buyers. With PropertySelectorCRM, you can
target the right customer at the right time, eliminate guesswork,
and put your company’s sales resources to their best use. You can
schedule and track sales activities —and view every detail of each
sales campaign.
Enhanced Teamwork
With PropertySelectorCRM, you can make the most of every customer
interaction, maximising business opportunities. It empowers your
business with critical information to increase your sales while also
increasing your levels of customer satisfaction.
Deliver up-to-the-minute information on sales and client activity to
prospect buyers and clients across all staff members. View complete
communications and activity information in one place.
Web and Wireless Access
Access PropertySelectorCRM anytime, anywhere, even when not
connected to a network, mobile users can work offline and later
synchronise with the central server, using the optional Solo
replication feature.
Web Self Service
PropertySelectorCRM Web Self Service allows customers to access
information or request services and support over the Web whenever
they want. Customers receive information based on their preferences,
requests, and history through customised client and buyers portals.
Outlook Integration
PropertySelectorCRM has complete, two-way synchronisation with
Microsoft Outlook contacts, calendar (appointments) and tasks, in
addition to enhanced e-mail integration. You also have the option to
use your entire PropertySelectorCRM system from within the standard
Microsoft Outlook interface. Lastly, this comprehensive integration
also enables you to synchronise your CRM data to pocket devices such
as mobile phones and PDAs that synchronise with Outlook.
Automated Process Workflow
With PropertySelectorCRM Workflow, businesses can automate
pre-determined business rules across all departments, and employees.
By taking certain actions such as moving a sales campaign from Lead
to Valuation, pre-determined tasks and reminders can be set off in
the background to assist the sales process. To help assess and
design workflow, PropertySelectorCRM provides graphical views of the
process and its development patterns. In combination with e-mail
integration, workflow ensures that actions requiring attention or
escalation are automatically being routed to the correct employees
or negotiators. PropertySelectorCRM creates a confidence among
employees that issues are not going to be overlooked and this will
free up more time to perform important tasks.
Customisations
PropertySelectorCRM provides customisation tools that allow estate
agents to rapidly modify all aspects of the system.
PropertySelectorCRM’s will allow seamless integration with other
mission-critical applications across your enterprise, including the
industry leading Sage accounts. PropertySelectorCRM customisation
functionality allows quick-and easy user-specific modifications to
interfaces and data and ensures the system can be easily adapted to
your business requirements.
Automatic web upload to key portals
Because you can run PropertySelectorCRM in a web-hosted environment,
all your property data is already held online thus eliminating
manual property data uploads. Transferring properties to your own
website and portals such as MyHome.ie has never been easier.
Information at your fingertips
Communications history including, valuations, viewings, offers,
correspondence, faxes, personal visits, phone calls (in and out),
and e-mails (in and out) can be viewed through the summary screen
and gives all employees
a complete online view of the customer file.
Save significant costs on internal hardware infrastructure
Use Microsoft Internet Explorer anywhere to access your key business
information reducing your dependency on local servers and networks.
Integrate remote office data into a single secure information source
to help you drive your sales business; thus spending less time and
effort managing your IT installation and more time with clients and
prospective buyers.
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